General Terms and Conditions (GTC) for orders at www.sophia-malina-wild.com .

In the following we would like to introduce you to our General Terms and Conditions,
which we use for the provision of all services provided on sophia-malina-wild.com
Services. At www.sophia-malina-wild.com we offer you the customized service tailored to your needs, wishes and measurements.
We offer both individual production of dresses and products in standard sizes.

1. CONCLUSION OF CONTRACT AND DELIVERIES OF GOODS

1.1 We conclude contracts via www.sophia-malina-wild.com exclusively in German or English.
You can select your preferred language using the language selection at the top of the website header or in the settings in your customer account. When ordering dress to measure UG articles and dresses, your contractual partner is dress to measure UG, registered in the commercial register of Germany on
District Court of Munich under HRB 273371 represented by the Managing Director
Sophia Malina Wild and Katja Miller.

1.2 By clicking the button “pay now” you enter a
binding order for the items in the shopping cart. The receipt of your
We will confirm your order immediately by email after sending the
Order. A binding contract is concluded upon receipt of the order confirmation
Please note that the delivery and production of the
ordered goods with advance payment will be made as soon as the payment of the full
purchase price and any shipping costs. Therefore, please
We ask you to transfer the purchase price immediately after receipt of the
Order confirmation, but no later than within 7 days.

1.3. You agree to the assignment of the claims of dress to measure UG
to pay the purchase price to third parties.

1.4. Please note that we are not responsible for delivery of the
ordered goods if we have the materials for the manufacture of the goods
have ordered properly from us, but not correctly or on time
have been delivered (congruent hedging transaction). The prerequisite is
furthermore, that we are not responsible for the lack of material availability
and have informed you of this fact immediately. In addition, we may
have not assumed the risk of procuring the ordered material.
In case of unavailability of the materials, we will inform you
refund any payments made immediately.

1.5 We deliver orders within 15 working days.
The delivery times indicated are working days, which means
we are open every day from Monday to Friday, with the exception of
public holidays. Orders placed between 18 December and 3
January will be delivered within 20 working days.

1.6 You will be informed about the delivery time on the respective page.

2. PRICES AND SHIPPING COSTS

2.1 The terms and conditions listed in the offer at the time of the order shall apply.
Prices. The prices indicated are final prices, i.e. they include the
German VAT at the applicable rate. Until full payment
The goods remain our property until the purchase price has been paid.

2.2 We will cover the shipping costs for goods purchased from
200€. For any order under 200€, the shipping costs (including
possible return shipping) are to be borne by you.

3. PAYMENT

3.1 We offer the payment methods invoice with Klarna, credit card and PayPal
Please note that we only accept payments from accounts within the
European Union (EU). Any costs of a money transaction are
to be borne by you.

3.2 In case of purchase by credit card, your
Credit card accounts upon receipt of the order confirmation.

3.3 You agree that you may receive invoices and credit notes
only available in electronic form.

4. PROMOTIONAL VOUCHERS AND THEIR REDEMPTION

4.1 Promotional vouchers are vouchers that cannot be purchased
but which we use as part of advertising campaigns with a
specific period of validity.

4.2 Promotional vouchers are only valid during the specified period and only once
can be redeemed during the order process. Promotional vouchers cannot be used for
used to purchase gift vouchers. Please note that
Promotional vouchers may be tied to a minimum order value.

4.3 The value of the goods must be at least the amount of the promotional voucher
A difference to a higher value of goods can be offset against the offered
Payment options can be used. The value of a promotional voucher
will not be paid out in cash and will not bear interest. The promotional voucher will not
refunded if goods are returned in whole or in part.

4.4 Promotional vouchers can only be used before completion of the order process
A subsequent credit is not possible. The
Promotional voucher cannot be transferred to third parties. Multiple
Promotional vouchers cannot be combined with each other unless we
have agreed otherwise.

4.5 If you have used a promotional voucher when making your purchase,
we reserve the right to charge you the original price of the goods you
retain, if – due to your revocation – the total value of the
Order falls below the respective value of the promotional voucher or
corresponds.

5. GIFT VOUCHERS AND THEIR REDEMPTION

5.1 Gift vouchers are vouchers that you can purchase. These can only be redeemed for the purchase of SOPHIA/MALINA/WILD items, but not for the purchase of further gift vouchers. Is that sufficient?
If the balance of a gift voucher is not sufficient for the order, the
Difference can be settled using the payment options offered.

5.2 Gift vouchers can only be redeemed before completion of the order process,
by entering the gift voucher code. The balance of a
Gift vouchers will not be paid out in cash and will not accrue interest.

6. LEGAL RIGHT OF WITHDRAWAL FOR SOPHIA/MALINA/WILD ARTICLES

RETURN POLICY

The products can be delivered within
14 days after receipt. The goods must be in perfect condition and undamaged, including the labels and packaging.
Returns are always at your own expense, please use
always use the following address:

HOUSE WILD
Glückstrasse 2
80333 Munich

E-mail:
service@sophia-malina-wild.com

We would like to ask you to handle the products responsibly and
also in case of return carefully and considerately to us
If the goods are returned with stains or other
If the items are damaged, we unfortunately cannot accept them and will have to send them back.

Consequences of revocation

If you withdraw from this contract, we will refund all payments that we have received from
you have received, without delay and at the latest within fourteen days from the
Day on which the notification of your withdrawal from this contract
has been received by us. For this repayment we will use the same
The payment method you used for the original transaction, it
unless otherwise expressly agreed with you. In no event
You will be charged fees for this reimbursement. We may
We will withhold reimbursement until we have received the goods back or until
You have provided evidence that you have returned the goods,
whichever is earlier.

The deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods if you
within Germany, the return shipment made available by us
Use the return label provided. Otherwise, the return costs of
to carry you.

You only have to pay for any loss of value of the goods if this
Loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Attention: According to § 312g paragraph 2 no. 1 BGB there is no right of withdrawal for
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Attention: The right of withdrawal expires prematurely for contracts concerning
Supply of sealed goods which, for reasons of health protection or
Hygiene are not suitable for return if their seal is broken after
delivery was removed.

End of revocation

7. REFUNDS

We will automatically arrange any refunds to the account you have paid
used account. If you pay in advance, the refund will be sent to the account from which the transfer was made. If you paid by PayPal or credit card, the refund will be made to the associated PayPal or credit card account. If you used a gift voucher for your purchase, we will credit the corresponding amount to your gift voucher account.

8. COLOR REPRESENTATION & CANCELLATION

8.1 dress to measure UG offers tailor-made clothing for women. On the website you will find detailed product descriptions and 3D visualizations of the products that can be purchased. While we try to display the colors of our products on the website faithfully, the actual colors depend on your monitor and screen settings, and we therefore cannot guarantee that the colors displayed by your screen will exactly match those of the product at the time of delivery and / or receipt. The variations in the
Manufacturing, the settings of your monitor and your computer hardware can
Fabrics and product designs, which means that the products delivered may be slightly different in appearance to that shown and described on the website.

8.2 dress to measure UG only allows cancellation or changes to the measurements or fabric if they are made within 24 hours. To do so, send us an email with the respective request to service@sophia-malina-wild.com . After 24 hours, the order can no longer be cancelled because production has started and costs have been incurred.
(for fabrics, tailors etc.).

9. CUSTOMER CARE

If you have any questions, please visit our help pages (FAQ/Contact) or contact us at info@sophia-malina-wild.com .

Dress to measure UG offers made-to-measure clothing for women. It is important to us that your dress fits perfectly. However, in individual cases there may be small measurement errors or
Implementation errors can occur. If changes are necessary, we will adjust them with our partner tailors. This requires a visit to our MAISON Wild store so that we can pin the dress. We will cover the costs and this is covered by our Dress to Measure fit guarantee. If you go to a tailor of your choice, dress to measure UG will cover 20% of the alteration costs.

To be eligible for a refund, you must first contact
our customer service ( service@sophia-malina-wild.com ). We would ask you to send us photos of your dress and, if necessary, take measurements so that we can see whether the error is due to our production or not. If the tailor is able to make all the changes, we would ask you to send us the invoice. After receiving the invoice, our pro rata costs will be refunded to you within 72 hours.

In addition, the following conditions apply to the reimbursement of change costs:

GUARANTEE:
If the tailor is unable to make the necessary changes
and the faulty fit is based on an implementation error
on our part, then you can send us the dress back and we will make
a new.

The following conditions apply if you wish to request a new production:

In any case, since these are individually tailored goods, we cannot refund the total amount of the order.

If the changes are not possible and the fit errors are based solely on measurement and/or input errors on your part, dress to measure UG reserves the right
to refuse to make a new one.

10.
LEGAL LIABILITY FOR DEFECTS AND FURTHER INFORMATION

10.1 The statutory liability for defects applies.

10.2 The use of the offers available on www.sophia-malina-wild.com is possible for persons who are at least 18
years old.

10.3 Each customer is only entitled to maintain one customer account with dress to measure UG at a time. We reserve the right to delete multiple registrations.

10.4 You can view these Terms and Conditions at www.sophia.malina-wild.com. You can also print or save this document by clicking on the
usual function of your Internet service program (= browser: there usually "File" 
"Save as").

10.5 You can also easily archive the Terms and Conditions and the data of your order by either downloading the Terms and Conditions and selecting the information summarised on the last page of the order process in the online shop.
You can save data using the functions of your browser or you can wait for the automatic order confirmation, which we will send to you by email after completing your order to the email address you provided. This order confirmation email will again contain the data of your
Order and our terms and conditions and can be easily printed out or saved with your email program.

10.6 The European Commission provides a platform for online dispute resolution (ODR), which you can find under the link to the European Commission platform ( https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage ). To participate in a dispute resolution procedure before a
We are neither obliged nor willing to act as a consumer arbitration board.